Hitched4fun Return Policy

At Hitched4fun, we work hard to ensure you are completely satisfied with your purchase. However, if you’re not happy with your order, we’ve made our return policy simple and straightforward, so you can have peace of mind.

How to Return an Item

If you need to return a product, simply follow these steps:

  1. Contact Us: First, email us at [email protected] to request a return authorization.
  2. Prepare Your Return: Next, make sure the item is in its original condition, unused, and in its original packaging. Don’t forget to include a copy of your receipt or order confirmation.
  3. Ship the Item: Once you have approval, send the item back to the provided address. We strongly recommend using a trackable shipping method to ensure safe delivery. Please note, you are responsible for the return shipping costs.

Return Eligibility

To be eligible for a return, please consider the following:

  • 30-Day Window: You must initiate all returns within 30 days of the delivery date.
  • Condition Requirements: Returned items must be unused, undamaged, and in their original packaging.
  • Non-Returnable Items: Custom-made products, GPAA Memberships, special orders, and items marked as final sale are not eligible for return.

Refund Policy

After we receive and inspect your returned item, we will promptly issue a refund to your original payment method. Please allow 1-2 business days for the refund to be processed. However, shipping costs are non-refundable, and the customer is responsible for return shipping fees.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [email protected] with photos of the damage. We will quickly arrange for a replacement or a full refund, including return shipping costs.

Restocking Fee

Please be aware that a restocking fee applies to all returns, except for damaged or defective items.

Final Sale Items

Items marked as final sale are not eligible for return, exchange, or refund. Therefore, please review your order carefully before completing your purchase.

Contact Us

If you have any questions about our Return Policy, Privacy Policy, or Shipping Policy, please feel free to reach out to us at [email protected]. Our team is here to ensure your shopping experience with Hitched4fun is smooth and satisfactory.